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Find out what our customers think of the service we provide for purchase, sale, or let of properties in Barnsley, Doncaster and Sheffield areas.
"Very knowledgeable and friendly pro-active staff who execute requests in a very timely manner. Most efficient at providing regular progression updates and offering options and advice.
Dealt with an excellent individual and team who recognise that communication is key. I’ll certainly look to use you next time if/when I sell."
“I had my property on the market with a multiple agency and received a poor service, being made to feel I was just a number. Having switched agents I found Gates Estates to be very efficient having sold my property within 4 weeks, but equally as important found their staff very friendly and helpful which subsequently made the whole process pleasurable. I would highly recommend Gates Estates if you want a good result when selling your property.”
"We started using Gates Estates some years ago, having had a rather unfortunate experience with another agent previously. Subsequently we were naturally nervous about moving back to an agent, however you were recommended to us and we soon found out why.
Our confidence in you was quickly established and we can say with total honesty that you have changed our lives. Being retired has many compensations, but it also means that regular income is important. A property portfolio has the potential for that income, however, it needs to be managed in professional manner, and we are delighted with how Gates Estates conduct this for us. It is unfortunately very rare these days to find an organisation that has such an honest and fair way of doing business."
"I have been nothing but impressed with the approach of Gates Estates over the three years that they've managed one of my properties in the Barnsley area, considering I was a first time landlord and needed confidence that I would have the minimum of involvement due to my full time career.
Gates Estates have managed the property with great efficiency, only engaging me when a decision is required or essential works need to be carried out. Payment of rent arrives promptly and any work needed is arranged by them from estimate to completion with the minimum of fuss at a competitive price.
Overall, exactly the type of service I need and I would recommend Gates Estates to anyone seeking a full property management service in the area."
"I have been very impressed with the support given and the speed with which Gates Estates have responded to my questions. In particular on one query relating to the land registry drawings, you visited the property and answered the query within 2 hours of my raising it. I am also impressed with the letting side of the business and will be adding this property to your letting stock."
"Thank you very much Helen and thank everyone there. I am so pleased - a weight off my mind.
A speedy and trouble free sale thank goodness."
"Myself and Keith would very much like to thank all at Gates Estates for your utmost professionalism in the selling of my property. Throughout this sometimes stressful process your friendliness and guidance has helped make the process easy and enjoyable.
We would highly recommend you above all others and are looking forward to future business with you."
"Well what can I say, truly professional, organised and would definately recommend from both a selling and buying aspect, couldn't do enough to have a smooth transaction. Thank you all so much for all your help"
"If your selling your property, Try Gates Estates!! We did!! -They managed a quick ,hassle free sale!- very informative throughout the transaction,reasonable fees , highly recommended!! Give them a try!"
"Hi Helen, just like to say we have been delighted with the service we've had while using both your rental management and estate agency sides of your business.
Throughout the last year, we've found all your staff to be excellent to deal with and their local knowledge of the property market is a definite winner.
We would have no hesitation in recommending Gates Estates.
Cheers
Jim and Linda Cassidy"
“Buying & selling houses is up there in the league table of Big Stresses. Anything that can be done to keep the stress as low as possible is appreciated. Which is why I was delighted with the service from Gates Estates. What a friendly and professional company!
Big Thanks are due to Helen & Danielle, who progress-chased every stage of the process efficiently, thoroughly and with tenacity, keeping me informed at all times.
My solicitor was impressed too!
And all this, despite the spike in the value of work caused by the recent Stamp Duty change.
I unhesitatingly recommend them."
"I will leave some feedback...... you've been great!"
“Gates Estates has provided a first class service in finding me a tenant for my property. I’ve been impressed by their enthusiasm, hard work and commitment. A particular highlight has been the friendliness and jovial attitude of their team. I’d wholeheartedly recommend them.”
"Having used both lettings and sales services provided by Gates Estates I would highly recommend their services. Any queries were quickly resolved and the staff were extremely helpful and knowledgable. Gates Estates offers a highly professional lettings and sales service."
"Let's start with a massive thank you for all your efforts in selling oak close .
From inception to completion on the sale , I have always been kept up to date at all times, with professionalism and courtesy.
Honestly I cannot fault any part of your service, you have gone above and beyond at times your line of duty lots of times , for example when my son constantly leaves the door open and is just a general teenager. - lol.
The numerous amount of viewings performed at oak close have always been carried out by your team and always just got on with the job in hand - with no issues at all. Another massive thank you.
Overall , rest assured I will recommend your services to all parties, to all members I come across in my/our impending quest for us to build a large property portfolio .
Please , please take this email as a sincere massive thank you for all that you have done, keep the properties coming through for rental, repossessions and purchasing because we are all on the way upward.
In the meantime have a great weekend, and I will call on with a small thank you when I am
Next passing.
Kindest Regards
Rob"
"Mark and Helen offered excellent customer service. They where both considerate, understanding and accepting. Which helped me make a decision about the two properties I viewed and also move along the journey of purchasing a property in Birdwell, Hoyland, Hemmingfield, or Elsecar.
